Why use Spintax?
When you send the same message to dozens or hundreds of contacts, you run into two problems:
- It looks robotic. Customers can tell when a message is mass-blasted.
- It triggers spam filters. Identical bulk messages are exactly what carriers flag.
Spintax solves both. Each contact receives a uniquely-worded version, which feels human and dodges spam pattern detection. Platforms running similar techniques use message variation to "simulate human behavior" — Spintax is the same idea.
How Spintax works
Spintax uses a simple bracket format inside your message body:
{Option 1 | Option 2 | Option 3}
Each time the message is sent, WAGHL randomly picks one option from each bracket group.
Example
Here's a real example with two Spintax groups + a merge field:
{Hi | Hello | Hey} {{contact.first_name}},
{just checking in | wanted to follow up | reaching out} regarding your inquiry.
This single template can produce 9 different messages:
- Hi John, just checking in regarding your inquiry.
- Hello John, wanted to follow up regarding your inquiry.
- Hey John, reaching out regarding your inquiry.
- Hi John, wanted to follow up regarding your inquiry.
- ...and 5 more combinations
Each contact gets a slightly different version. The customer reads "Hi John" naturally — they have no idea other contacts received "Hello John" or "Hey John".
Where you can use Spintax
Anywhere you send messages in WAGHL — Spintax works:
- Bulk messaging campaigns — the most obvious win. Vary every send.
- Workflow automations — make automated nurtures feel less templated.
- Broadcast messages — promo blasts to a tag/segment.
- Follow-ups and nurturing sequences — vary the tone across drip steps.
Best practices
1. Keep it natural
Don't overcomplicate every word. Focus your variations on the parts that matter most:
- Greeting (Hi / Hello / Hey)
- Opening line (just checking in / wanted to follow up / reaching out)
- Call-to-action (let me know / give us a shout / reply to this)
2. Combine with personalization
Use merge fields alongside Spintax for maximum effect:
{Hi | Hey} {{contact.first_name}}
3. Don't overdo it
You don't need 20 variations per group. Even 2-3 small variations make a big difference. Too many options often create awkward sentences.
4. Use with drip messaging
Send messages gradually instead of blasting everyone at once. Combined with Spintax, this maintains a natural sending pattern that mimics human behavior.
Important notes
Spintax improves variation, not message quality. Your underlying copy still matters. A spun-up bad message is still a bad message.
Always message contacts who have opted in. Spintax is a deliverability tool, not a permission tool. Sending unsolicited messages is still spam — Spintax doesn't change that.
Avoid spammy or overly promotional language. Words like "FREE!", "ACT NOW!", "GUARANTEED!" trigger filters regardless of variation.
Summary
Spintax messaging in WAGHL helps you:
- Create unique message variations automatically
- Improve deliverability across carriers
- Reduce spam-detection risk
- Make bulk messaging feel personal and human
If you need help setting up Spintax in your campaigns or workflows, reach out to support — we'll walk you through it.
What's next?
- SMS fallback — pair Spintax with SMS for non-WhatsApp contacts
- Nifty Images — personalised images alongside spun text
- Connect unlimited numbers — distribute sends across multiple WhatsApp numbers for even better deliverability