Quick answers to what most people ask first.
Yes — we offer a 14-day free trial with no credit card required. You'll receive a payment link 13 days after registration, and you can start your subscription using that link. We collect payments through Stripe.
You can connect either one — Personal or Business. We recommend WhatsApp Business because it gives you access to additional features like business profiles, quick replies, and better analytics.
No — WAGHL works globally. You can use our services in any country.
You can send unlimited WhatsApp messages — there's no limit from our side. However, we strongly advise against high-volume bulk marketing messages, as WhatsApp may block your number if it detects spam-like behaviour.
If you do need to send at volume, our smart parallel queue helps protect your numbers with safe pacing (3–4 seconds for text, 6–9 seconds for media).
Yes. After installing our app in GHL, SMS = WhatsApp — so any message routed through SMS in GHL is sent on WhatsApp instead. In your GHL AI settings, just select SMS as the channel and your AI replies will go out on WhatsApp.
This also means you can use GHL's AI for lead qualification, appointment booking, and automated responses — all on WhatsApp.
Connecting numbers, switching numbers, fallback messaging.
Yes — there's no limit on numbers per sub-account. This is our Multi-Number feature: each user can scan their own number, send and receive in parallel, and the whole team operates from a single sub-account.
Yes. Just install WhatsApp on that number first. During WhatsApp registration, when it asks for a phone number, enter your virtual / LeadConnector / Twilio number. You can verify via SMS or voice OTP — once verified, connect it to WAGHL and start sending.
You can — but we don't recommend it. WhatsApp tends to flag freshly registered numbers when they're connected to automation tools too quickly.
Our recommendation: wait at least 2–3 weeks after registering the number on WhatsApp. During that time, send and receive normal messages from the phone to "warm up" the number. Then connect it to WAGHL (or any other automation tool).
Yes. If a number isn't registered on WhatsApp, you can automatically send an SMS instead — using either Twilio or our built-in SMS service.
In the WAGHL Admin Panel, you have three options:
This way, your message reaches the recipient — on WhatsApp if available, SMS otherwise.
Yes — easily. Just disconnect the existing WhatsApp session and scan the QR code from the new number. The switch takes about a minute.
Yes. You can configure incoming behaviour in the WAGHL admin panel:
Yes. After installing WAGHL in GHL, SMS = WhatsApp — meaning every existing SMS step in your workflows automatically sends on WhatsApp instead. You don't need to rebuild any workflows. Just install and your existing automations now run on WhatsApp.
Yes. Use GHL's Workflow Automation feature to set up triggers based on incoming WhatsApp messages, then configure responses — keyword-based, AI-powered, or template-based. Combined with GHL AI, you can build full conversational chatbots.
Payments, cancellations, and how subscriptions work.
We offer a 14-day free trial without a credit card. After registering your sub-account, you'll get a payment link 13 days in. Click that link to start your subscription — payment is processed securely through Stripe.
Just message us on WhatsApp — we'll deactivate your subscription the same day. No fine print, no hoops to jump through.
WhatsApp: +1 347 308 7143
Multi-location management, white-labelling, and customisation.
Yes — every agency gets an Agency Owner Panel. From one dashboard, you can add new locations, manage existing ones, view subscriptions, and oversee all your sub-accounts in one place.
Yes — WAGHL is fully white-labelled. You can resell at any price you choose. Your customers will not know that you're using WAGHL behind the scenes. Visit our pricing page for agency-tier details.
Never. We only ever contact you, the account owner — using the email and phone number you provided at registration. We don't ask for client details and we never reach out to your clients.
Important: when registering a sub-account, please use your own email and phone number, not your client's. If you accidentally entered client details during registration, just contact us — we'll update them right away.
Yes — we do custom GHL work and integrations. Message us on WhatsApp with your requirements, and we'll come back with a scope, timeline, and cost.
Two channels:
For faster responses, we strongly recommend WhatsApp.
Yes. If we can't resolve an issue over WhatsApp chat, we'll jump on a Zoom or Google Meet call to help you out. No extra charge.
What we collect, how we use it, how to delete it.
We collect your name and email to create and manage your account, send important updates, respond to support requests, and deliver service-related communication. We never share or sell this data.
We use your phone number for onboarding, customer support, and important account notifications (like trial expiration). We don't use it for marketing and we don't share it with third parties.
We only collect billing-related information needed for invoicing — name, company name, and billing email. All payment transactions go through Stripe; we don't store or access your credit card details directly.
No. We don't sell or share personal information for advertising. The only exception is trusted service providers (like our payment processor, Stripe) who need access strictly to deliver our service.
Email info@waghl.com with your request. We'll update or delete your data in line with applicable laws.
Please note: we may retain certain billing records for legal or compliance purposes even after account deletion.
We use encryption, access controls, and security best practices. Sensitive payment data is handled exclusively through PCI-compliant payment partners — we never store or process raw card details ourselves.
WhatsApp us — quick replies guaranteed.