Frequently Asked Questions
Have questions about your first order? We might already have the answers!
We offer a 14-day free trial without linking your credit card, you will get a payment link after 13 days of registering our services. You can start paying using that link, we collect payment through Stripe.
You can connect using any, either personal WhatsApp or Business, but WhatsApp Business is recommended.
At a time, you can connect only one WhatsApp number, if you want to send from another number then you need to disconnect the 1st number and then you will be able to connect the 2nd number.
You can send unlimited WhatsApp messages. There is no limit from our side, but we advise you not to send too many bulk marketing messages as WhatsApp may block your number.
Yes, you can connect but we don’t recommend connecting to a newly registered WhatsApp number. If you have recently registered the number on WhatsApp then we suggest you to wait at least 2-3 weeks before connecting the number in WAHGL or even any other Automation tool. Before connecting the number on any automation tool just try to send and receive messages on the Phone WhatsApp.
No. There are no restrictions, you can use our services in any country.
Yes, you can do that, you need to just install WhatsApp on that number and you can start using our services. You can install WhatsApp on any of your phones and during registration when it asks for a phone number there you can give either one of these – Virtual number, Lead connector, or Twilio number. You can opt for OTP through SMS or Voice call. Just enter the OTP and start using the WhatsApp services.
If the number is not on WhatsApp then you can configure it to send a SMS automatically on that number. You need to use your Twilio credentials to send SMS automatically to non-WhatsApp numbers. We will give you agency owner panel details and in that panel, you can configure the options below.
I. WhatsApp or Twilio – 1st message will send on WhatsApp, in case number is not on WhatsApp then automatically SMS will be triggered
II. WhatsApp & Twilio – Both WhatsApp as well as SMS will go.
Yes, you can easily do that, you need to just disconnect the existing WhatsApp session and you can scan from the new number from which you would like to send the messages.
We offer a 14-day trial without a credit card. After registering the location you will get a payment link after 13 days, you can start your subscription using that link. We collect payment through Stripe.
If you don’t want to continue your subscription then you can just ping us on our WhatsApp number, and we will deactivate the subscription the same day.
Yes, we will provide you with the Agency owner panel, using the panel you can add more locations and also you will be able to manage all the locations which you have subscribed to with us.
Yes, you can do that easily, you can choose from the below options
1. Allow all Incoming Messages
2. Disable all incoming messages
3. Allow incoming messages only for the existing contacts in GHL.
Yes, you can do that, after installing our app SMS= WhatsApp, you need not to change anything in the existing workflow, wherever you have set up SMS in the workflow the message will go on WhatsApp.
Yes, you can make use of the GHL workflow Automation feature and you can set the reply of incoming messages in the workflow.
Yes, this is a completely White Labelled app, you can sell at your own price. Your customers will not be able to know that you are using WAGHL WhatsApp services. Please visit our pricing page to learn more.
No, we never do that and we do understand how important the client is to you. Also, we never ask any of your client details. Only thing is that you should be careful while filling out the registration form, never ever give your client’s email and phone number in the registration form. We will send notifications only to the email Id and phone number which you have given at the time of registering our services. In case by mistake you have given your client email id and phone number in the registration form then you can contact us and we will update the details immediately.
Yes, we do that, if you have any such requirements just ping us on our WhatsApp number, and based on the scope of work, we will let you know the timelines and cost.
In case if you need any support then you can contact us on our WhatsApp number or write to us at info@waghl.com. For faster response, we prefer that you contact us on WhatsApp.
Yes, if we are unable to resolve the issue on WhatsApp then we connect on Zoom / Google Meet and help you out.